Terms of service

🔹 1. Introduction
Welcome to ZIPPOPIU.it. By using our website and purchasing our products, you agree to these Terms and Conditions of Service. Please read them carefully before placing an order.

🛍️ 2. Products and Availability
All products on the website are described as accurately as possible. However, we cannot guarantee that images reproduce the exact colour and details of a product. Availability is subject to change, and ZIPPOPIU.it reserves the right to change or remove products without notice.

💳 3. Prices and Payments

  • All prices are stated in euros and include VAT where applicable, unless otherwise specified. The total price and any additional charges are shown before the order is confirmed.
  • Accepted payment methods are shown at checkout.
  • ZIPPOPIU.it reserves the right to change prices at any time without notice.

🚚 4. Shipping and Delivery

  • Orders are processed within 5 business days.
  • Delivery times depend on the destination and selected shipping method, as shown at checkout.
  • ZIPPOPIU.it is not responsible for delays or problems caused by force majeure events or third-party carriers.

📦 5. Returns and Refunds

  • You may request a return within 14 days of receiving the product, in accordance with our Refund and Returns Policy.
  • The product must be returned in the same condition in which it was received.
  • A refund will be issued after the returned product has been inspected.

📧 6. Communications and Customer Support
For any questions or assistance, contact us at zippopiu@zippopiu.it. We aim to respond within 48 business hours.

🔧 7. Warranty and Technical Support

  • Products are covered by warranty in accordance with applicable law.
  • For technical problems, customers may contact our technical support team.

⚠️ 8. Limitation of Liability

  • ZIPPOPIU.it is not liable for indirect damage or damage arising from improper use of purchased products, to the extent permitted by applicable law.
  • Without prejudice to mandatory consumer rights and to liability that cannot be excluded or limited by law, ZIPPOPIU.it's liability will not exceed the value of the purchased product.

🔄 9. Changes to the Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. Changes will be published on the website and will take effect immediately.

⚖️ 10. Governing Law and Jurisdiction
These Terms and Conditions are governed by Italian law. For consumer customers, jurisdiction lies with the courts of the consumer's place of residence or domicile where required by applicable law. In all other cases, the courts of Brescia have jurisdiction.

📌 For further information, contact us at zippopiu@zippopiu.it.